This Privacy Policy explains how Shepherd Trades Partners Inc. (“Shepherd,” “we,” “us,” or “our”) handles personal information collected through this website. We are committed to protecting your privacy and to handling personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.
We collect personal information in two ways:
When you complete our contact form or email us, we collect the information you choose to provide — typically your name, email address, company name, and the contents of your message. You control what you share with us.
When you visit our website, certain information may be collected automatically through cookies and similar technologies, such as your IP address, browser type, the pages you view, and how you arrived at our site. See the Cookies section below.
We use the personal information we collect to:
We do not sell your personal information, and we do not use it for purposes unrelated to those described here without your consent.
Our website may use cookies and similar technologies to function properly, remember your preferences, and understand how the site is used. Some cookies are set by third-party services we rely on — for example, the contact form on our site is provided by our customer relationship management (CRM) software provider, which may set its own cookies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect how parts of the site function, such as the contact form.
We treat your information as confidential. We may share it only in limited circumstances:
We take reasonable administrative, technical, and physical measures to protect personal information against loss, theft, and unauthorized access, use, or disclosure. Some of our service providers may store or process information outside of Canada, in which case the information may be subject to the laws of those jurisdictions.
We keep personal information only as long as reasonably necessary to fulfil the purposes described in this policy, or as required by law, after which it is securely deleted or anonymized.
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct it if it is inaccurate, or withdraw your consent to our use of it. To make a request, contact us using the details below. We will respond within the timeframes required by applicable law.
If you have questions about this policy or how we handle your personal information, please contact us:
Shepherd Trades Partners Inc.
Office 220, 68 Claremont St
Toronto, ON M6J 2M5
info@shepherdtrades.com
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. We encourage you to review this page periodically.